Terms of service

Overview

This website is operated by Organivo. Throughout the site, the terms “we,” “us,” and “our” refer to Organivo.

 

Organivo provides this website, including all information, tools, products, and services available through this site, to you subject to your acceptance of these Terms of Service and all policies and notices referenced herein.

 

By visiting our website or purchasing from us, you use our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the website, including browsers, customers, and other users.

 

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access the website or use our Services.

 

Any new features, products, or tools added to the store will also be subject to these Terms. We may update or replace any part of these Terms by posting changes on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.

 

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell products to you.

 

 

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have authorized any minor dependents under your supervision to use this website.

 

You may not use our products or Services for any illegal or unauthorized purpose. You may not violate any applicable federal, state, or local laws while using the Service, including intellectual property laws.

 

You must not transmit viruses, malware, worms, or any destructive code.

 

A breach of these Terms may result in the immediate suspension or termination of your access to the Service.

 

 

Section 2 – General Conditions

We reserve the right to refuse or cancel Service where reasonably necessary, including in cases of suspected fraud, abuse, unauthorized activity, pricing errors, inventory issues, or violation of these Terms.

 

You understand that content you submit, excluding payment information, may be transferred through various networks and adapted to the technical requirements of connecting networks or devices.

 

Payment information is encrypted during transmission through applicable payment-processing systems.

 

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

 

The headings in these Terms are provided for convenience and do not affect their interpretation.

 

 

Section 3 – Accuracy and Timeliness of Information

We make reasonable efforts to provide accurate and current information. However, information on this website may occasionally contain errors, omissions, or outdated material.

 

General information on this website should not be relied upon as the sole basis for making decisions where more complete or current information is reasonably available.

 

We may modify website content at any time. We are not obligated to update all information except where required by applicable law.

 

 

Section 4 – Changes to Services and Prices

Product prices, availability, descriptions, and promotions may change without notice.

 

We reserve the right to modify, suspend, or discontinue any product, feature, or part of the Service at any time.

 

Price changes do not affect orders that have already been accepted and paid for, except where an obvious pricing error, technical error, fraud concern, or other lawful basis requires correction or cancellation.

 

 

Section 5 – Products and Services

Certain products may be available exclusively through our website and may have limited quantities.

 

We make reasonable efforts to display product descriptions, dimensions, specifications, colors, and images accurately. However, colors and appearance may vary depending on your screen, device settings, lighting, or manufacturing variations.

 

We reserve the right to:

  • Limit sales by person, household, geographic location, or jurisdiction

  • Limit the quantity of products purchased

  • Discontinue products

  • Correct product descriptions, prices, or availability

  • Refuse or cancel orders where reasonably necessary

All offers are void where prohibited by law.

 

Product use is subject to the instructions, warnings, specifications, and limitations provided with the product. Customers are responsible for determining whether a product is suitable for their intended use.

 

Nothing in these Terms excludes any warranty, remedy, or consumer right that cannot lawfully be excluded.

 

 

Section 6 – Orders, Billing, and Account Information

We reserve the right to refuse, limit, or cancel an order where reasonably necessary.

 

This may include orders that:

  • Appear fraudulent or unauthorized

  • Contain incorrect billing or shipping information

  • Exceed available inventory

  • Result from an obvious pricing or technical error

  • Appear to be placed for unauthorized resale

  • Violate these Terms or applicable law

If we change or cancel an order, we may attempt to contact you using the email address or other information provided at checkout.

 

You agree to provide accurate, current, and complete purchase, billing, shipping, and account information.

 

You are responsible for reviewing your order information before completing checkout and for promptly notifying us of any errors.

 

Order cancellation requests are governed by our Shipping and Delivery Policy. Returns and refunds are governed by our Return and Refund Policy.

 

 

Section 7 – Payment

You agree to pay all prices, shipping charges, taxes, and other amounts displayed and accepted at checkout.

 

Payments are processed through Shopify and applicable third-party payment providers. We do not directly store complete payment-card information.

 

Orders may be delayed, declined, or canceled if payment authorization fails or if the transaction is identified as potentially fraudulent or unauthorized.

 

 

Section 8 – Shipping and Delivery

Shipping areas, processing times, estimated delivery periods, tracking information, address responsibilities, and delivery-related procedures are described in our Shipping and Delivery Policy.

 

Delivery dates are estimates unless expressly stated otherwise.

 

Customers are responsible for providing a complete and accurate shipping address. We cannot guarantee that an address can be changed after an order enters processing or has been shipped.

 

Section 9 – Returns, Refunds, and Exchanges

Return eligibility, return deadlines, refund procedures, non-returnable items, return shipping costs, damaged products, and exchanges are governed by our Return and Refund Policy.

 

Customers must obtain return approval and return instructions before sending an item back.

 

Items returned without prior authorization may not be accepted or refunded.

 

Nothing in our Return and Refund Policy limits rights that cannot lawfully be waived under applicable law.

 

Section 10 – Third-Party Services and Tools

We may provide access to services, applications, payment processors, shipping providers, or tools operated by third parties.

 

We do not control all aspects of these third-party services. Your use of them may be subject to separate terms and privacy policies established by the applicable provider.

 

To the extent permitted by law, we are not responsible for losses caused solely by third-party services outside our reasonable control.

 

 

Section 11 – Third-Party Links

Our website may contain links to websites or services operated by third parties.

 

Third-party websites are not controlled by Organivo. We are not responsible for their content, accuracy, availability, products, services, privacy practices, or security.

 

You should review the applicable third party’s terms and policies before completing a transaction or submitting personal information.

 

 

Section 12 – Reviews, Comments, and Submissions

When you voluntarily submit a review, comment, image, suggestion, or other content to us, you confirm that you have the right to provide that content.

 

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, and display the submitted content for purposes related to our business, website, products, and marketing, subject to applicable law.

 

 

Your submission must not:

  • Violate another person’s copyright, trademark, privacy, or other rights

  • Contain false, defamatory, abusive, threatening, obscene, or unlawful material

  • Contain malware or destructive code

  • Misrepresent your identity or experience

  • Include confidential information belonging to another person

We may remove submissions that violate these Terms or applicable law.

 

We are not required to publish, retain, compensate, or respond to submissions.

 

 

Section 13 – Personal Information

Personal information submitted through the store is handled in accordance with our Privacy Policy.

 

By using the website, you acknowledge that Shopify and other service providers may process information as necessary to operate the store, process payments, fulfil orders, prevent fraud, and provide related services.

 

 

Section 14 – Errors, Inaccuracies, and Omissions

The website may occasionally contain typographical errors, inaccuracies, or omissions involving:

  • Product descriptions

  • Prices

  • Promotions

  • Shipping charges

  • Delivery estimates

  • Product specifications

  • Inventory and availability

 

We reserve the right to correct errors, update information, or cancel affected orders where permitted by law, including after an order has been submitted.

 

If a paid order is canceled, the applicable amount will be refunded to the original payment method.

 

 

Section 15 – Prohibited Uses

You may not use the website or Service:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property or privacy rights

  • To harass, threaten, abuse, discriminate against, or harm another person

  • To submit false or misleading information

  • To upload malware, viruses, or destructive code

  • To collect personal information without authorization

  • To send spam, phishing messages, or deceptive communications

  • To scrape, crawl, or access the website through unauthorized automated means

  • To interfere with website security or operation

  • To circumvent access controls or technical restrictions

  • To impersonate another person or entity

  • To conduct unauthorized resale or commercial exploitation of the Service

We may suspend or terminate access for prohibited use.

 

 

Section 16 – Disclaimer of Warranties

We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free.

 

The website and Service are provided on an “as available” basis, subject to applicable law.

 

To the maximum extent permitted by law, we disclaim warranties that may lawfully be excluded. However, nothing in these Terms excludes warranties, remedies, or consumer protections that cannot legally be excluded.

 

Product-specific warranties, when applicable, may be provided by the relevant manufacturer or supplier and may be subject to separate terms.

 

 

Section 17 – Limitation of Liability

To the maximum extent permitted by applicable law, Organivo and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the website or Service.

 

This may include loss of profits, revenue, data, savings, or business opportunities.

 

Where liability cannot lawfully be excluded, our liability will be limited to the maximum extent permitted by applicable law.

 

Nothing in these Terms limits liability for fraud, intentional misconduct, gross negligence, personal injury caused by negligence, or any liability that cannot legally be limited or excluded.

 

 

Section 18 – Indemnification

To the extent permitted by law, you agree to indemnify and hold Organivo and its service providers harmless from third-party claims arising from:

 

  • Your unlawful use of the website or Service

  • Your material breach of these Terms

  • Your violation of another person’s rights

  • Content you submit through the website

This provision does not apply where a claim results from Organivo’s own unlawful conduct, negligence, or breach of these Terms.

 

 

Section 19 – Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or removed where necessary.

 

The remaining provisions will continue in effect.

 

 

Section 20 – Termination

These Terms remain effective while you access or use the website or Service.

 

You may stop using the Service at any time.

 

We may suspend or terminate access if you materially violate these Terms, engage in unlawful activity, or misuse the website.

 

Rights and obligations that arose before termination, including payment obligations and provisions intended to survive termination, will remain effective.

 

 

Section 21 – Entire Agreement

These Terms, together with the policies referenced on our website, constitute the entire agreement between you and Organivo regarding your use of the website and Service.

 

Our failure to enforce a provision does not waive our right to enforce it later.

 

Any ambiguity will be interpreted fairly and in accordance with applicable law.

 

 

Section 22 – Governing Law

These Terms and any separate agreements through which we provide Services will be governed by the applicable federal laws of the United States and the laws of the State of California, without regard to conflict-of-law principles.

 

Nothing in this section deprives a consumer of mandatory protections available under applicable law.

 

 

Section 23 – Changes to These Terms

We may update these Terms from time to time by posting the revised version on this page.

 

Changes will apply from the date they are posted unless otherwise stated or required by law.

 

Your continued use of the website after changes take effect constitutes acceptance of the revised Terms.

 

 

Section 24 – Contact Information

Questions about these Terms of Service may be sent to:

 

Email:
aclj0104@gmail.com

 

Business Address:825 Dans Pl
Brea, CA 92821
United States